Online Business & Workplace Mediation in Massachusetts
Business-partner and workplace mediation, conflict coaching and team facilitation for Massachusetts companies, online by Zoom or Google Meet. Massachusetts protects mediation communications by statute, and the Superior Court's Business Litigation Session in Suffolk County handles complex business cases.
What to know about mediation in Massachusetts
- Mediation confidentialityMassachusetts hasn't adopted the Uniform Mediation Act. Its statute makes communications made in a mediation, in the mediator's presence, confidential and not subject to disclosure in judicial or administrative proceedings, when the mediator meets the statute's qualifications. It doesn't apply to labor disputes. Mass. Gen. Laws ch. 233, § 23C
- Massachusetts Superior Court ADRThe Massachusetts Superior Court keeps a list of court-connected approved ADR programs, and it runs an in-house program that offers voluntary mediation in appropriate cases referred by a judge, at no cost to the parties. Superior Court approved ADR programs (2025-2027)
- Business Litigation SessionSuffolk County Superior Court's Business Litigation Session may accept complex business cases, such as claims about the governance and internal affairs of business entities, based mainly on complexity and the need for substantial case management. Mass. Super. Ct. Admin. Directive 24-1
- Workplace complaint mediationThe Massachusetts Commission Against Discrimination offers free, voluntary mediation at the start of an investigation and again near the end of discovery. A case that settles in early mediation is closed at the MCAD. MCAD ADR
- Fully online. Sessions run by Zoom or Google Meet, so teams and partners can join from anywhere in Massachusetts, including Boston, Worcester and Springfield.
- Your time zone. Massachusetts uses Eastern time, and sessions are scheduled in your local time.
- Private, by agreement. This is private mediation and coaching. Sapir Saadon is certified by the Florida Supreme Court and isn't on Massachusetts court rosters, so for court-ordered mediation, check the court's own requirements.
- Business and workplace only. Family and divorce mediation is offered for Florida cases.
What we can work on together
Online mediation in Massachusetts: common questions
Yes. Private mediation is voluntary and the participants choose the mediator, so business partners and teams in Massachusetts can mediate with Dr. Conflicts by Zoom or Google Meet. Sapir Saadon is certified by the Florida Supreme Court and is not on Massachusetts court rosters, so if a Massachusetts court has ordered mediation, check whether it requires a mediator from its own list.
Generally, yes. Massachusetts law makes communications made in a mediation, in the mediator's presence, confidential and not subject to disclosure in court or agency proceedings, when the mediator meets the statute's qualifications, which include training and a written agreement with the parties. It doesn't apply to labor disputes.
Suffolk County Superior Court's Business Litigation Session may accept complex business cases, such as claims about the governance and internal affairs of business entities, based mainly on complexity and the need for substantial case management.
The Massachusetts Commission Against Discrimination offers free, voluntary mediation at the start of an investigation and again near the end of discovery. A case that settles in early mediation is closed at the MCAD. Private workplace mediation is a separate, earlier option, often used before a formal complaint exists.
Yes. Every session is online, so location within Massachusetts doesn't matter. Massachusetts uses Eastern time, and sessions are scheduled in your local time.
No. Mediation and conflict coaching are not legal representation, and Dr. Conflicts does not give legal advice. When legal rights, contracts or formal claims are involved, each side should have its own attorney.
Business and workplace guides
Talk it through before it escalates
A short consultation helps you see whether mediation, coaching or facilitation fits. Sessions are online, in English or Hebrew.
Important to know
Mediation is not legal representation. Dr. Conflicts does not provide legal advice, does not represent either participant, and does not replace consultation with an attorney. Participants are encouraged to seek independent legal advice when legal rights, obligations, court filings, or formal agreements are involved.
The Massachusetts details on this page come from official court, statute and agency sources, linked above. They are general information, not legal advice, and rules change; confirm with the source or your attorney.